Backflow test report portals, by water utility
After the test, the report goes to your water utility, and many now take it only through an online system run by a vendor. Here is the system each utility names on its own page.
51 utilities name an online report system
16 different systems
122 take email, fax, mail or their own form, or do not say
SwiftComply
| Utility | State | What its page says |
|---|---|---|
| Springdale Water Utilities | Arkansas | Test reports submitted through SwiftComply.Source |
| Colorado Springs Utilities | Colorado | Colorado Springs Utilities uses SwiftComply for online test submission; all tests must go through SwiftComply, with exceptions by email to crossconnection@csu.org.Source |
| City of Tampa Water Department | Florida | Certified test results must be submitted to the Tampa Water Department online via SwiftComply within seven calendar days of the test date.Source |
| City of Atlanta Department of Watershed Management | Georgia | Atlanta moved to SwiftComply for digital test report entry and accepts test reports only through that software; testers request an account through the sc-tester.com form.Source |
| Cobb County Water System | Georgia | Cobb County uses SwiftComply for all test report entries, and every testing company must register through the portal to submit reports; registration takes about 48 hours.Source |
| City of Nixa (Nixa Utilities) | Missouri | Nixa Utilities is moving to SwiftComply for online backflow test reports; all tests must be submitted through SwiftComply beginning February 2026.Source |
| Lee's Summit Water Utilities | Missouri | Testers submit via sc-tester.com.Source |
| Clackamas River Water | Oregon | CRW has joined SwiftComply for backflow data tracking and test report submissions and encourages testers to register, ahead of mandatory online test report entry into its SwiftComply database.Source |
| City of Laredo Utilities | Texas | Backflow Prevention Assembly Test and Maintenance Reports are submitted online through a SwiftComply account (laredotx.c3swift.com).Source |
| City of Pasadena | Texas | Testers must also register with SwiftComply (sc-tester.com), which can take 3 to 5 business days, so test reports can be filed through that system.Source |
| Dallas Water Utilities | Texas | Owners ask their tester to upload the test form to the City of Dallas through the SwiftComply online portal (www.bftester.com/dallastx).Source |
| Houston Public Works (City of Houston) | Texas | Test results must be uploaded by the testing company into SwiftComply, with the associated fees paid, before the location receives test credit.Source |
BSI Online
| Utility | State | What its page says |
|---|---|---|
| Indiana American Water | Indiana | Backflow device test submittal is handled by Indiana American Water's vendor BSI Online (bsionline.com, 1-800-414-4990).Source |
| Lafayette Water Works | Indiana | The city maintains its online database of backflow assembly test results through BSIonline (and its Laserfiche system).Source |
| City of St. Charles Water | Missouri | Bsionline.com; testing company support 800-414-4990, bsionline@backflow.com.Source |
| Missouri American Water | Missouri | Since Sept 1, 2023 reports go to BSI (Backflow Solutions, Inc.) at www.bsionline.com; BSI support 888-966-6050 or support@backflow.com. The tester needs the customer's CCN.Source |
| Cleveland Water | Ohio | Cleveland Water contracts with Backflow Solutions Inc. (BSI); plumbers must submit test results through BSI Online.Source |
| Greater Cincinnati Water Works | Ohio | Certified testers submit test results to BSI Online (bsionline.com).Source |
| City of Frisco | Texas | Frisco uses Backflow Solutions, Inc. (BSI Online) to manage its cross-connection program records.Source |
| City of Killeen | Texas | A state certified tester performs the test and submits the results to BSI by mail, email or online.Source |
| City of League City | Texas | Test reports for existing and replacement devices can only be submitted online through BSI Online by certified testers, within 48 hours of the test date.Source |
| City of Round Rock | Texas | Testers submit all test reports for existing and replacement devices through BSIOnlineTracking.com; new installation reports stay on the assembly for Building Inspection.Source |
| San Antonio Water System (SAWS) | Texas | The tester completes a Test and Maintenance (T and M) report for each assembly, and completed reports are submitted to BSI Online (bsionline.com).Source |
Aqua Backflow
| Utility | State | What its page says |
|---|---|---|
| Carmel Utilities | Indiana | All backflow device installations must be inspected and tested by a certified tester, with a copy of the test report sent to Carmel Utilities, before domestic or fire service starts.Source |
| Citizens Energy Group (Citizens Water) | Indiana | Citizens only accepts test results submitted electronically through the Aqua Backflow web portal or mobile app at TrackMyBackflow.com.Source |
| City of Bloomington Utilities | Indiana | Testers submit results to trackmybackflow.com, the recordkeeping software CBU uses, administered by Aqua Backflow.Source |
| Columbus City Utilities | Indiana | The certified tester must register and submit tests electronically at TrackMyBackflow.com (Aqua Backflow); customers may not submit on the tester's behalf.Source |
| Evansville Water and Sewer Utility | Indiana | The tester hangs a tag with results on or near the device, then submits results to EWSU through Aqua Backflow at aquabackflow.com/trackmybackflow.Source |
| Fort Wayne City Utilities | Indiana | Test results are submitted online at TrackMyBackflow.com (Aqua Backflow) by the State Certified Backflow Tester; a customer may not submit on the tester's behalf.Source |
| Blue Springs Water Utilities | Missouri | Aqua Backflow, Inc. oversees inspections (847-742-2296, Info@AquaBackflow.com); portal aquabackflow.com.Source |
VEPO
| Utility | State | What its page says |
|---|---|---|
| Raleigh Water (City of Raleigh) | North Carolina | Compliance is met when a City of Raleigh Certified Tester's passing test report is submitted online to Raleigh Water's vendor VEPO.Source |
| City of Georgetown Utility Systems | Texas | All backflow test reports must be submitted through Vepo LLC's online portal.Source |
| Corpus Christi Water (City of Corpus Christi) | Texas | Testers register online with Vepo LLC and submit the Test and Maintenance report online, paying the filing fee by credit card; failed and removed assemblies are also reported.Source |
| Fort Worth Water | Texas | Fort Worth partners with Vepo, LLC to mail annual testing notices and take test reports online; testers enter results directly into VEPO's password-protected Envirotrax system.Source |
Tokay
| Utility | State | What its page says |
|---|---|---|
| Miami-Dade Water and Sewer Department | Florida | Test reports can be submitted online through the Tokay portal (miamidade.tokaytest.com), where each tester has a unique login, or on the downloadable Backflow Assembly Test Report form.Source |
| Kansas City Water (KC Water) | Missouri | The page's link goes to kansascity.tokaytest.com. A blank paper test form PDF is linked at kcwater.us and a user guide at kcwater.us.Source |
| City of Columbus Division of Water | Ohio | Approved testers submit all test results to the BCO within 5 days of completion through the City's online application at columbus.tokaytest.com (Tokay).Source |
| City of Grand Prairie | Texas | Testers enter backflow test reports online in the Tokay web entry system at grandprairie.tokaytest.com.Source |
SAMS (NJBSoft)
| Utility | State | What its page says |
|---|---|---|
| City of Glendale Water Services (Cross Connection Control Program) | Arizona | Test reports, gauge calibrations, tester certifications and company documents are submitted online through the SAMS backflow tester portal (crossconnection.njbsoft.com/glendaleaz).Source |
| City of Mesa Water Resources | Arizona | Recognized testers (General Tester and Fire Contractor lists) must submit test reports to Mesa's backflow portal (SAMS on crossconnection.njbsoft.com, linked as mesaaz.gov/backflowportal) within seven days of service. Mailed, emailed and faxed reports are no longer accepted.Source |
| Seattle Public Utilities | Washington | After the test, the certified tester submits the test report directly to Seattle Public Utilities.Source |
WEIRS
| Utility | State | What its page says |
|---|---|---|
| Austin Water | Texas | Each tester must submit a Test and Maintenance Report for every assembly within five calendar days of the test; since July 25, 2022 reports must be filed online in the WEIRS database and paper is not accepted.Source |
iBAK
| Utility | State | What its page says |
|---|---|---|
| Tucson Water (City of Tucson) | Arizona | Only certified testers already registered with the Tucson Water Backflow Section may submit test results online through the iBAK data entry system.Source |
Acquaa
| Utility | State | What its page says |
|---|---|---|
| DC Water (District of Columbia Water and Sewer Authority) | District of Columbia | DC Water's Acquaa Portal, launched June 2024, is used to submit BPA installation and inspection (test) results for residential and commercial customers. It replaced the BPA module of the Third-Party Portal (3PP).Source |
Syncta
| Utility | State | What its page says |
|---|---|---|
| Taylorsville-Bennion Improvement District | Utah | The page offers a Syncta tester portal training video, which indicates testers use the Syncta portal.Source |
UtiliSync
| Utility | State | What its page says |
|---|---|---|
| Herriman City Municipal Water Department | Utah | A certified backflow tester submits annual results, including the meter ID from the water bill, to Herriman City through the Backflow Testing Portal (UtiliSync, inspect.utilisync.app) or by email to mtolbert@herriman.gov.Source |
AquaResource
| Utility | State | What its page says |
|---|---|---|
| City of Orem Water Resources Division | Utah | The page's 'Submit Your Backflow Test Results' link goes to the AquaResource portal, and it lists the AquaResource support team as the contact for it.Source |
SpryPoint
| Utility | State | What its page says |
|---|---|---|
| Aurora Water | Colorado | Test results must be submitted online at Aurora Water's backflow site (sprybackflow.aurorawater.org, a SpryPoint Backflow Test Submission Portal) before the annual test due date.Source |
HydroCorp
| Utility | State | What its page says |
|---|---|---|
| Consolidated Utility District of Rutherford County | Tennessee | After any test, the certified tester must submit a copy of the test report to HydroCorp.Source |
C3 Tester Portal
| Utility | State | What its page says |
|---|---|---|
| City of San Diego Public Utilities Department | California | Approved testers submit and certify test reports in the C3 Tester Portal (Salesforce based); no paper copies are needed after a successful submission.Source |
CCTR
| Utility | State | What its page says |
|---|---|---|
| WSSC Water | Maryland | Field test results must be submitted electronically through the WSSC Water Cross-Connection Test Report (CCTR) system.Source |
Questions
Where do I submit a backflow test report?
To the water utility that serves the property, in the way that utility names. Of the 173 utility programs we have read, 51 name an online system (most often SwiftComply (12), BSI Online (11), Aqua Backflow (7)); the others take the report by email, fax, mail or their own form.
Does the property owner have to file the report?
Usually the certified tester files it, often within a few days of the test, and some systems charge the tester a fee per report. Check your utility below: the deadline and any fee are linked to its own page.
Is a filed report the same as a passed test?
No. The report records the result. A failed assembly must be repaired and retested, and most utilities set a deadline for that too.
Read on each utility's own pages on 2026-10-06. Systems change: if your utility's notice names a different one, the notice is right. All utility rules · What a test costs